Terms of Service

Effective Date: August 17, 2026

Welcome to Mile Flow Plumbing. These Terms of Service (“Terms”) govern your use of our website (mileflowplumbing.com), our virtual booking systems, and all plumbing diagnostic, repair, and installation services provided by Mile Flow Plumbing (“Company,” “we,” or “our”).

By scheduling service, contacting us, or using our website, you agree to comply with and be bound by these Terms.

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1. Licensing & Professional Standards

Mile Flow Plumbing is a fully licensed and insured plumbing contractor in Colorado:

• Colorado Master Plumber License (MP): 03000868
• Colorado Plumbing Contractor License (PC): 0004524

All plumbing work is performed in strict compliance with current Colorado state plumbing codes and municipal regulations.

2. Service Appointments & On-Site Estimates

• Estimates: Verbal or automated pricing quotes provided online, by phone, or via virtual receptionist are preliminary estimates. Final pricing is confirmed following an on-site diagnostic inspection by our licensed technicians.
• Property Access & Safety: An adult representative (18 years or older) with authorization to approve work must be present during the scheduled service window. The customer is responsible for providing clear and safe access to work areas, main water shut-off valves, and utilities.
• Cancellations & Rescheduling: We request at least 24 hours’ notice for cancellations or rescheduling. Please call our office at (720) 601-4450.

3. Payments, Invoicing & Late Fees

• Payment Terms: Invoices are payable upon completion of service, unless explicitly stated otherwise on a written commercial agreement.
• Accepted Forms of Payment: We accept major credit cards, debit cards, bank transfers, and verified electronic payments.
• Overdue Balances: Unpaid balances past the agreed due date may be subject to interest and collection fees in accordance with Colorado state law.

4. Communications & SMS Policy

By scheduling an appointment or submitting a request, you consent to receive service-related communications, including phone calls, voicemails, and automated SMS notifications regarding technician status, estimates, and invoices.

• You can opt out of SMS messaging at any time by replying STOP.
• Reply HELP for assistance. Standard message and data rates may apply.

5. Warranty & Limitation of Liability

• Workmanship Guarantee: Mile Flow Plumbing warrants labor on standard installations and repairs as detailed on your final invoice. Manufacturer warranties apply directly to fixtures, water heaters, and parts installed.
• Pre-Existing Plumbing Conditions: We are not liable for pre-existing system damage, deteriorated pipe structures, previous non-compliant plumbing work by third parties, or unforeseen underground or wall obstacles.
• Limitation of Liability: To the maximum extent permitted by applicable law, Mile Flow Plumbing’s total liability for any claim arising from our services shall not exceed the total amount paid by the customer for that specific job.

6. Governing Law

These Terms shall be governed by and construed under the laws of the State of Colorado. Any dispute arising under these Terms shall be resolved in the state courts located in Arapahoe County, Colorado.

7. Contact Information

For questions or concerns regarding these Terms of Service, please reach out to us:

Mile Flow Plumbing

Address: 14249 E Kansas Pl # 104, Aurora, CO 80012
Phone: (720) 601-4450
Email: info@mileflowplumbing.com
Licenses: Colorado MP: 03000868 | PC: 0004524